top of page
Untitled design (10).webp
Untitled design (10).webp
6 (2)_edited.png

Policies

Policies, Terms and Conditions
and Legal Disclaimer

Legal Disclaimer

The services provided by Zan Dean Soul Activism Reading are for entertainment purposes only. By engaging in a reading, you acknowledge that this service is not intended to predict the future or guarantee specific outcomes. No warranties or guarantees are made regarding the information provided during any session.

By using this service, you understand and agree that any decisions you make, financial or otherwise, are done at your own risk and based on your own free will. Zan Dean Soul Activism Reading is not responsible or liable for any outcomes resulting from the use of this service, including decisions affecting your personal, financial, medical, legal, or psychological well-being.

Not a Replacement for Professional Help
Psychic readings are not a substitute for medical, psychiatric, or professional care. We do not offer medical, legal, or psychological advice, nor do we diagnose or treat any condition. If you are experiencing a crisis or require professional assistance, we strongly encourage you to seek help from a qualified healthcare provider.

Right to Refuse Service
Zan Dean Soul Activism Reading reserves the right to refuse or discontinue services at any time, even during a session, if there is concern for the client’s mental health or well-being. Should this occur, a list of mental health resources and crisis helplines will be provided below.

Mental Health Resources
For those in need of mental health support, please contact one of the following:

  • National Suicide Prevention Lifeline: 1-800-273-TALK (8255)

  • Crisis Text Line: Text HOME to 741741

  • National Alliance on Mental Illness (NAMI) Helpline: 1-800-950-NAMI (6264)

By proceeding with any service from Zan Dean Soul Activism Reading, you agree to the terms and conditions set forth in this disclaimer.

Refund Policy

At Zan Dean Soul Activism Readings, we strive to offer flexibility and clarity regarding our services. Please read the following policy carefully.


100% Money-Back Guarantee

If you are unsatisfied with your completed reading, you may request a full refund within 5 days of receiving your reading. Refund claims must be submitted within this period, and the service must have been fully paid for and delivered.


Cancellations

  • Cancellations made at least 48 hours before the scheduled session are eligible for either one reschedule or a 50% refund.

  • Cancellations made less than 48 hours before the scheduled time will result in the forfeiture of 50% of the session fee.

  • Late Arrivals and No-Shows: Clients who are more than 15 minutes late without prior notice will be considered a no-show. One courtesy reschedule is allowed for no-shows. After this, any further no-shows will result in the forfeiture of the session and payment.


Extreme Events (Act of God Clause)

In the event of extreme, unforeseen circumstances (commonly referred to as “Acts of God,” such as natural disasters, medical emergencies, or other extraordinary events beyond your control), you may request a full refund for a missed session or cancellation. The determination of whether your situation qualifies as an extreme event is at the sole discretion of Zan Dean. If approved, you will be offered a full refund or reschedule, depending on the circumstances.

Accessibility Statement

At Zan Dean Soul Activism Readings, we are committed to ensuring that our website, www.soulactivism.org, is accessible to all users, regardless of ability or technology. We strive to provide an inclusive and user-friendly experience for everyone, and we are continuously working to improve the accessibility of our site.


Accessibility Features

  • Keyboard Navigation: Our website can be navigated using a keyboard.

  • Text Alternatives: We provide text alternatives for non-text content such as images and multimedia.

  • Readable Text: We ensure that text is legible and has sufficient contrast against the background.

  • Responsive Design: Our website is designed to function well across different screen sizes, including mobile and tablet devices.


Ongoing Efforts

We are continually seeking ways to improve accessibility and ensure compliance with accessibility standards, such as the Web Content Accessibility Guidelines (WCAG). Our goal is to meet or exceed Level AA of these guidelines.


Contact Us

If you experience any difficulty accessing content or navigating our website, please reach out to us. We welcome your feedback and suggestions to improve accessibility for all users.


Contact Information:
Email: info@soulactivism.com

We will do our best to address any accessibility issues promptly.

Terms and Conditions

Last Updated: September 19th, 2024


1. Acceptance of These Terms

Welcome to Zan Dean Soul Activism Readings! By using the services offered on www.soulactivism.org (the “Site”), you agree to be bound by these Terms of Service (“Terms”). These Terms govern your access to the services (the “Services”) provided by Zan Dean (“we,” “us,” or “our”). By using this Site, you acknowledge and accept these Terms. If you do not agree to any part of these Terms, you must not use the Site.

2. Disclaimer

All services, including psychic readings and spiritual consultations, are provided for entertainment purposes only. The services do not guarantee any specific outcomes or predictions about the future. Any decisions made as a result of using these services, financial or otherwise, are at the sole discretion and risk of the client. [Business Name] is not responsible or liable for any results or actions you take based on the information received during a session.

Psychic readings are not a substitute for professional legal, financial, medical, or psychiatric advice. If you are experiencing a crisis or mental health issues, please seek professional help. A list of mental health resources is provided at the end of these Terms.

We reserve the right to refuse service at any time, including during a session, if there are concerns about a client's mental health or well-being.

3. Refund and Cancellation Policy

  • 100% Money-Back Guarantee: If you are unsatisfied with your completed reading, you may request a full refund within 5 days of receiving the reading. Refund claims must be submitted within this period, and the service must have been fully paid for and delivered.

  • Cancellations: Cancellations submitted at least 48 hours before the scheduled session are eligible for one reschedule or a 50% refund. Cancellations made within 48 hours of the scheduled time will result in the forfeiture of 50% of the fee.

  • Late Arrivals and No-Shows: Clients who are more than 15 minutes late without prior notice will be considered a no-show. One courtesy reschedule is allowed for no-shows. After the courtesy reschedule, any further no-shows will result in the forfeiture of the session and payment.

4. License to Use Website

Subject to these Terms, we grant you a personal, non-transferable, non-exclusive, limited license to access and use the Site for your own non-commercial use. You agree to use the Site only in accordance with these Terms and all applicable laws and regulations.

5. Acceptable Use Policy

You agree not to:

  • Use the Site in any way that could damage or impair its operation.

  • Engage in data mining, scraping, or harvesting of any information.

  • Send unsolicited communications or spam through the Site.

  • Impersonate another individual or misrepresent your affiliation.

  • Distribute malicious software or engage in hacking activities.

6. Intellectual Property

All content on the Site, including text, images, logos, and trademarks, are owned by Zan Dean or its licensors and are protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from the content without express written permission.

7. Limitation of Liability

To the fullest extent permitted by law, Zan Dean and its affiliates, employees, and contractors will not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or Services. Our maximum liability to you for any claim relating to the Services is limited to the amount you paid for the service in question.

8. Indemnification

You agree to indemnify and hold harmless Zan Dean and its affiliates from any claims, damages, or losses arising from your use of the Site, your violation of these Terms, or any content you provide or actions you take through the Services.

9. Right to Modify

We reserve the right to modify, suspend, or discontinue any part of the Site or Services at any time without notice. These Terms may also be updated periodically, and your continued use of the Site signifies your acceptance of any updated Terms.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the state of North Carolina, without regard to its conflict of law provisions. Any legal actions related to these Terms must be filed in the courts located in North Carolina.

11. Dispute Resolution

Any disputes arising from the use of the Site or Services will be resolved through binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. You waive the right to bring any class action lawsuit and agree to resolve disputes individually.

12. Mental Health Resources

For those experiencing mental health concerns, we encourage you to contact the following resources:

  • National Suicide Prevention Lifeline: 1-800-273-8255

  • Crisis Text Line: Text HOME to 741741

  • National Alliance on Mental Illness (NAMI) Helpline: 1-800-950-NAMI (6264)

13. Contact Information

If you have any questions about these Terms, please contact us at: info@soulactivism.com

Privacy Policy

Your privacy is important to us. At Zan Dean Soul Activism Readings, we are committed to protecting your personal information and complying with all applicable privacy laws. This policy outlines how we collect, use, and protect your data when you visit our website, https://www.soulactivism.org (the “Site”).

Effective Date: 8 August 2018
Last Updated: 19 September 2024


Information We Collect

We collect personal information that you actively provide to us when using our services, as well as certain information automatically collected through your device when accessing our Site.

Personal information we may collect includes:

  • Name

  • Email address

  • Date of birth

  • Place of birth

We may also collect non-personal data such as browser type, IP address, and browsing behavior through cookies and similar tracking technologies. These cookies may be used for marketing and remarketing purposes to improve your experience on our Site.

Note: We do not collect or store credit card information. All payments are processed securely through PayPal, and you may refer to PayPal's Privacy Policy for details on how your payment data is handled.

Cookies and Browsing Data

Our Site uses basic cookies and browsing data for marketing purposes, including remarketing to personalize your experience and deliver relevant advertisements. By using our Site, you agree to the collection of this information. You may adjust your browser settings to control the use of cookies.

Use of Your Personal Information

We will never sell, rent, or share your personal information with third parties for their direct marketing purposes. The personal information we collect may be used for:

  • Providing and personalizing our services

  • Communicating with you regarding your inquiries

  • Offering relevant promotions or updates related to our services

Security of Your Personal Information

We take commercially reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of data transmission over the internet or method of electronic storage is entirely secure, and we cannot guarantee absolute security.

How Long We Keep Your Information

We retain your personal information only for as long as necessary to provide our services or to comply with legal obligations. If your personal information is no longer required, we will delete or anonymize it.

Your Rights

You have the right to:

  • Access or request a copy of the personal information we hold about you

  • Correct any inaccurate or incomplete information

  • Withdraw consent for marketing communications at any time

  • Request deletion of your personal information, subject to legal obligations

If you have any concerns regarding your data, you may contact us using the details provided below.

Children’s Privacy

Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13.

International Transfers

We may store or process your personal information in countries other than your own. However, we ensure that any transfer complies with data protection laws and that your privacy is protected.

Changes to This Policy

We may update this Privacy Policy as needed to reflect changes in our practices or applicable laws. Any updates will be posted on this page, and we will notify you of significant changes.

Contact Information:

Email: info@soulactivism.com

bottom of page